Frequently Asked
Questions
Each individual’s journey is unique, and progress varies based on personal circumstances.
However, many of our clients report significant and lasting improvements within 8-12 sessions.
Our supportive and experienced team is here to guide you every step of the way.
Our individual counselling sessions are priced at $200 for a 50-minute session, while family
counselling sessions are $250 for the same duration. We understand that investing in your
mental health is important, and we strive to provide accessible and affordable services to all.
Yes, we understand that financial circumstances can vary, and we offer a sliding scale fee structure in certain circumstances. Our team is committed to ensure that cost is not a barrier to access the support and guidance you need. Please see your counsellor for more information.
Yes, typically, consent from both parents is required for minors to receive counselling services. However, we understand that family dynamics can be complex, and our team is here to navigate these conversations with sensitivity and understanding.
Your wellbeing and privacy are our top priorities, and we will work collaboratively with you to ensure that you feel comfortable and supported throughout the process.
Our team comprises highly qualified professionals with diverse backgrounds and expertise.
All of our team members hold at least a master’s degree and are licensed to provide therapeutic treatment.
Yes! We recognize that the payment process should be accessible and effortless.
We can direct bill to most major insurance companies. Contact your health provider to find out what coverage you have.
We value your time and commitment to your mental health journey. We kindly request a minimum of 24-hours notice for appointment cancellations to accommodate the needs of our clients.
Please keep in mind that any missed or cancelled appointments within 24 hours are subject to a cancellation fee equivalent to the cost of your counselling session.